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-- Kitajima & Polson (1995)Kitajima, M. & Polson, P. (1995). Measuring the gulf of evaluation in display-based HCI. A position paper presented at the workshop on Cognitive Architecture and HCI in CHI'95.
Measuring the gulf of evaluation in display-based HCIKitajima and Polson have developed a comrehension-based computational model of display-based human-computer interaction (Kitajima and Polson, 1992; 1994; to appear). The model elaborates Hutchins, Holland, and Norman's (1986) action theory framework which consists of the following four basic components: (1) goals representing what the user wants to accomplish, (2) a task environment which is the world that reacts to the user's actions and generates new responses by modifying the display, (3) the stage of evaluation comprised of the processes that evaluate and interpret the display, and (4) the stage of execution comprised of the processes that select and execute actions that affect the world. Our model of the Hutchins, et al.'s (1986) action theory incorporates goals, two processes for the stage of evaluation and two for the stage of execution.
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