-- Kitajima, Blackmon, & Polson (2000)Kitajima, M., Blackmon, M.H., & Polson, P.G. (2000). A Comprehension-based Model of Web Navigation and Its Application to Web Usability Analysis. In S. McDonald, Y. Waern & G. Cockton (eds.), People and Computers XIV - Usability or Else! (Proceedings of HCI 2000), Springer, pp.357-373.
A Comprehension-based Model of Web Navigation and Its Application to Web Usability AnalysisCoLiDeS, a comprehension-based cognitive model of Web navigation, offers a theoretical explanation of the impasses users often encounter during information search and retrieval from the WWW, and also identifies the determinants of success cases. In this model, acting on a single Web page screen object is regarded as the outcome of a multi-step process:
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