-- Kitajima & Polson (1997)Kitajima, M. & Polson, P. (1997). Mapping instructions onto actions: a comprehension-based model of display-based human-computer interaction. Advances in Human Factors/Ergonomics, 21B (HCI International'97), 83-86. Elsevier.
Mapping instructions onto actions: a comprehension-based model of display-based human-computer interactionThis paper describes a cognitive model, LICAI, LInked model of Comprehension-based Action planing and Instruction taking, that simulates the cognitive processes involved in comprehending and following hints, and successfully performing steps by exploration [5][6]. The cognitive processes specified in LICAI are implemented using the construction-integration (CI) architecture developed by Kintsch [1]. The CI architecture is symbolic-connectionist and has been applied successfully to model cognitive processes such as text comprehension, word problem solving, and action planning. In the construction phase, a CI model generates a connectionist network that includes alternative meanings of the current text or alternative actions that can be performed on the interface display. In the integration phase, a CI model spreads activation among the constructed networks and selects a contextually appropriate alternative. Links in the network are established by common symbols; when two nodes share symbols, they are connected. The CI architecture has evolved from a detail model of skilled, text comprehension -- a highly automated collection of cognitive processes that make use of massive amounts of knowledge stored in long-term memory [1][2]. This is a very different foundation from the other cognitive architectures. For example, one of the primary foundations of Soar [7] was the General Problem Solver, a model of deliberate cognition (i.e., problem solving and action planning) in situations where the problem solver has limited background knowledge.
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